The Jazz Factory Terms & Conditions
The Jazz Factory, established in 1993 is the North Shore’s most popular performing arts studio specialising in all styles of dance including acro, musical theatre, singing and acting.
Services
The Jazz Factory provides the following services for students aged 2 years and up:
Ready Set Dance, Ready Set Ballet, Jazz, Ballet, Hip Hop, Tap, Contemporary, Lyrical, Ballet Technique, Acro, Musical Theatre, Exam classes – ATOD Jazz and RAD ballet, The JF Dance Company, The JF Theatre Company, Private Singing Lessons, Stretch and Yoga.
The following classes are Second Weekly classes to be taken with a Jazz and/or Ballet class-Lyrical, Contemporary, Musical Theatre, Acro, RAD ballet exam. The following classes are Invite only classes to be taken with a second weekly jazz class and a ballet technique and/or ballet class – ATOD Jazz Exam Classes, Senior Stream Jazz Classes.
The following classes are by audition only – The JF Dance Company.
Enrolment Terms
Enrolment is on an annual basis and will automatically rollover each term of the current year, unless otherwise stated by both parties. You can cancel your enrolment at any time by written notice to the Office Manager – admin@jazzfactory.com.au.
Enrolments for the new year will open in November/December the year prior.
All enrolments are via our enrolment form on the website. No emails or paper enrolments will be accepted – www.jazzfactory.com.au
Free trial classes are available in most classes, space permitting. Changes and cancellations to classes must be made via writing to the office admin@jazzfactory.com.au. Students will not be able to change classes after week 5 of Term 3 due to the choreography of concert routines and the ordering of concert costumes.
Classes missed due to public holidays can be made up during the week.
Uniform
The Jazz Factory uniform is compulsory. Every student must have The Jazz Factory uniform two (2) weeks after starting at The Jazz Factory.
The Jazz Factory uniform shop is now online. Please visit the uniform page on our website. All uniform items, including jumpers in winter, must be uniform items.
Students will be asked to remove non-uniform clothing by their 2nd week of term. Female students in year 6 and over are permitted to wear a JF t-shirt over their leotard in some of their classes, depending on style and the teacher of the class. A leotard must be worn underneath their T-shirts for modesty reasons and quick change purposes.
No T-shirts to be worn in 3-6 Lyrical/Contemporary, Ballet, Acro, Exam classes, Technique and Pre Senior Jazz classes.
Safe Environment
The Jazz Factory is committed to providing a workplace and learning environment that is free from bullying or discrimination. All Staff and Students have a right to work/learn in an environment free from bullying and discrimination and to be treated with dignity and respect. The Jazz Factory will not tolerate any unacceptable behaviour.
Photography
Unless otherwise indicated on enrolment forms, The Jazz Factory will use photos and videos for our own marketing, social media and website purposes.
Attendance
Regular attendance and punctual arrival for class is expected of all students at The Jazz Factory.
Communication
Parents and Students are not permitted to contact any teacher via private means including text message, social media and email. All correspondence must go through the office or the Director.
Payment of Fees
Fees are charged per Term, regardless of the number of weeks in a term. Fees are emailed two weeks prior to the new term starting and are due by the start of term. All fees must be paid within 14 days of receiving your invoice otherwise a $30 late payment fee will be applied to your account for each week your fees are overdue. Students will not be able to re-enrol for classes or receive concert costumes unless all fees are paid. If you are having trouble paying your invoice or require a payment plan, please contact the office BEFORE term fees are due. We generally follow the private school terms.
New students joining from week 3 are entitled to a pro-rata on the term fees.
Cancellation of enrolment after Week 1 of any term is non-refundable if a student withdraws from classes. Refunds will be made only if The Jazz Factory cancels a class. Concert costume fees are non-refundable.
Refunds/credits will not be given if classes are missed. Students are able to participate in makeup classes if their normal classes are missed due to public holidays or absences. These classes must be arranged with the office. In the situation that The Jazz Factory cannot run face-to-face classes, all classes will run online via zoom. No refunds will be issued. The Jazz Factory will commence debt recovery through a Debt Collection Agency where an invoice is not paid by the end of the term and no conversation has been entered into. Agency costs will be added to your account.
Additional Fees
Additional fees are charged for Exam Class entry fees and Senior stream masterclasses. Private lessons will be charged separately. A non-refundable concert costume fee will be added to your Term 3 and 4 invoices.
You will need to advise the office in writing if your child will not be participating in our end of year concerts by the start of Term 3 to avoid costume fees. Enrolments cancelled after this time will be charged the full costume cost.
A concert fee will be charged in term 4. All students will receive professional photos and concerts recordings and a concert medal. Students will not receive their concert costumes until full fees are paid.
Concert tickets can be purchased separately at an additional cost. Students who take multiple classes may perform in multiple concerts.
Holiday Workshops
The Jazz Factory holds workshops every school holidays. Workshops can be booked and paid online and are non-refundable.
Payment Method
Credit Card (surcharge applied) or Direct Deposit into bank account. Cheques and cash are not accepted. Active Kids and Creative Kids vouchers are accepted. Only one voucher per student, per term. Active Kids vouchers can not be used for online classes. Vouchers must be emailed to the office at the start of term. Private lessons are paid via Acuity and are non-refundable unless a class is cancelled and cannot be made up..
End of year concerts
Our end of year concerts are an exciting and enjoyable experience for all students, celebrating a year of hard work, but are not compulsory. If your child would not like to participate in our concert, you will need to advise the office PRIOR to the start of Term 3 to avoid concert costume fees. Students can still participate in classes even if they are not part of concert routines.
Concerts are held on a Sunday in November/December. Students in year K+ will need to attend a concert rehearsal prior to their show for safety purposes. Our shows are split between Pre School, Junior School, Middle School and Senior School with additional shows for JF dance company and JF theatre company. Students who take multiple classes, across multiple age groups, will likely perform in more than one show.
Due to the time to order and make costumes, students will not be able to change classes after week 5 of Term 3, if they would like to be a part of the concerts. New enrolments after week 5 of Term 3 (except pre school) will not be able to be a part of our concerts, unless a costume can be organised in time.
COVID-19
The Jazz Factory is a registered COVID SAFE Workplace. All staff, parents and students must adhere to all health and safety protocols. For more information, please see our Class disclaimer and COVID Safe Workplace page.
Studio Hire
The Jazz Factory has a strict COVID safe policy in place and all potential hirers must adhere to all safety and hygiene protocols and show respect for JF property.