TERMS & CONDITIONS

The Jazz Factory, established in 1993 is the North Shore’s premier Dance Centre specialising in all styles of dance including singing and acting.

Services

The Jazz Factory provides the following services for students aged 2 years and up:

  • For one class a week:
  • Jazz
  • Ballet
  • Hip Hop
  • Tap
  • JF Theatre Company
  • Singing Lessons
  • Stretch and Yoga

Second Weekly classes to be taken with a Jazz class include:-

  • Lyrical
  • Contemporary
  • Musical Theatre
  • Technique
  • Acro
  • Invite only classes

Enrolment Terms
Enrolment is on an annual basis unless otherwise stated by both Parties. You can cancel your enrolment at any time by written notice to the Office Manager – admin@jazzfactory.com.au

All enrolments are via our enrolment form on the website. No emails or paper enrolments will be Accepted – www.jazzfactory.com.au

Uniform
Every student must have The Jazz Factory uniform two (2) weeks after starting at The Jazz Factory. The Jazz Factory is now online. Please visit the uniform page on our website. All uniform items, including jumpers in winter, must be uniform items. Student will be asked to remove non-uniform clothing by their 2nd week of term.

Safe Environment
The Jazz Factory is committed to providing a workplace and learning environment that is free from bullying or discrimination. All Staff and Students have a right to work/learn in an environment free from bullying and discrimination, and to be treated with dignity and respect. The Jazz Factory will not tolerate any unacceptable behaviour.

Payment of Fees

Fees are charged per Term. All fees must be paid within 14 days of receiving your invoice otherwise a $30 late payment fee will be applied to your account. Fees are emailed a week prior to term starting.

Additional fees will be charged for Dance Company eisteddfod entries and Exam Class entry fees. Private lessons will be charged separately. Solos, Duos and Trios are charged as private lessons.

A non refundable concert costume fee will be added to your Term 2, 3, and 4 invoice. You will need to advise the office in writing if your child will not be participating in our end of year concerts by the start of Term 3 to avoid the term 3 fee.

Due to COVID-19 restrictions in 2020, a concert fee will be charged in term 4.

New students joining mid-term are entitled to a pro-rata on the term fees. Free trial classes are available in most classes, space permitting.

Changes and cancellations to classes must be made via writing to the office admin@jazzfactory.com.au

Cancellation of enrolment after Week 1 of any term is non-refundable if a student withdraws from classes. Refunds will be made only if The Jazz Factory cancels a class.

Refunds will not be given if classes are missed. Students are able to participate in makeup classes if their normal classes are missed due to injury or illness. These classes must be arranged with the office.

In the situation that The Jazz Factory cannot run face-to-face classes, all classes will run online via zoom. No refunds will be issued.

The Jazz Factory will commence debt recovery through a Debt Collection Agency where an invoice is not paid by the end of the term and no conversation has been entered into. Agency costs will be added to your account.

Payment Method

Credit Card (surcharge applied) or Direct Deposit into bank account. Cheques and cash are not accepted.

Active Kids and Creative Kids vouchers are accepted. Only one voucher per student, per term. Active Kids vouchers can not be used for online classes.

Private lessons are paid via Actuity and are non refundable unless a class is cancelled and cannot be made up.

Photography
Unless otherwise indicated on enrolment forms, The Jazz Factory will use photos and videos for our own marketing and website purposes.
Attendance
Regular attendance and punctual arrival for class is expected of all students at The Jazz Factory.

Communication

Parents and Students are not permitted to contact any teacher via private means including text message, social media and email. All correspondence must go through the office.

COVID-19 

The Jazz Factory is a registered COVID SAFE Workplace. All staff, parents and students must adhere to all health and safety protocols. For more information, please see our COVID Safe Workplace page. 

Studio Hire

The Jazz Factory has a strict COVID safe policy in place and all potential hirers must adhere to all safety and hygiene protocols and provide their own COVID safe plan in order to be considered for hire.